Social Media Management Add-on Works With e360
Social Media Management That Turns Comments Into Customers
You know you should post more. You also know it's not happening, because you're busy doing the work. Engaged Social fills your Facebook and Instagram feeds with a month's worth of posts and turns comments into real conversations.
HOW IT WORKS
From Post to Conversation
We post to your pages all month
Someone comments your keyword
They get your offer in seconds
WORKS WITH E360
Engaged Social Starts the Conversation. e360 Keeps It Going.
When someone comments on your post, Engaged Social sends them a direct message right away. If you have Full e360, your AI assistant can pick up that conversation in Messenger or Instagram, answer questions, and book the job.
It all lands in the same inbox as your calls and texts. Engaged Social also works on its own if you're not using e360 yet.
Turn "How Much?" Comments Into Booked Quotes
You pick a keyword, like QUOTE. When someone comments that word on your post, they get a direct message within seconds. The message carries whatever next step you choose: a quote request form, a booking link, a price sheet, or your phone number.
Picture a before-and-after post of a fresh garage floor. A neighbor comments "QUOTE." Seconds later, they have a link to request an estimate. No one on your team had to lift a finger.
We build the automation, test it, and change the keyword or offer whenever you run a new promotion.
What We Do Each Month
A Month's Worth of Posts
Your services, common customer questions, seasonal tips, and reasons to call. No generic filler.
An Image for Every Post
Custom, on-brand images in your colors. Send us job site photos or before-and-afters, and we'll work them in.
Captions Customers Will Read
Plain language with a clear point and, where it fits, a next step.
Posting on Your Schedule
You pick the days and times. We schedule the whole month.
Review If You Want It
Approve the month's posts ahead of time, or skip review and let us publish on schedule.
Your Keyword Reply
We set up your comment-to-DM reply, test it, and keep it running alongside your posts.
Is Engaged Social a Fit?
If any of these sound familiar, we built this for you.
You're Too Busy to Post
You know your pages should stay active, but the work comes first. We keep them current so you don't have to.
Customers Check You Out First
People look at your Facebook or Instagram before they call. A current feed shows you're open and busy.
Comments Go Unanswered
Interested people comment, then hear nothing for hours. Your keyword reply gets them your offer in seconds.
What Engaged Social Doesn't Cover
We keep the service focused. It doesn't include paid social ads, Google Business Profile posts, platforms beyond Facebook and Instagram, or manual replies to comments and messages.
AI chat replies in Messenger and Instagram are part of Full e360.
Questions Before You Get Started?
Here are quick answers about content, reviews, and getting set up.
Do I need to write captions or provide photos?
No. We write the captions and create images for your posts. If you have job photos, team shots, or office pictures, send them over and we can use them too.
Can I review posts before they go live?
Yes. Turn on optional review, and we'll send you the month's posts ahead of time. Approve them or ask for changes before anything goes out. Would you rather stay hands-off? Skip review, and we'll publish on your schedule.
Can I change my keyword or offer?
Yes, anytime. Running a seasonal special or adding a new service? Just let us know. We'll update the reply and test it for you.
Do I need other Engaged Digital services to use this?
Is there a contract?
No long-term contract. Cancel anytime with 30 days' notice.
How long does setup take?
About a week. We learn about your business, set your posting schedule, and build and test your keyword reply.
Keep Your Pages Active All Month Long
Want to see how it would look for your business? Book a 15-minute call, and we'll walk you through it.
No long-term contract. Cancel with 30 days' notice.