HOW E360 WORKS

Every Call Answered, Booked, and Followed Up

You can't stop a job every time the phone rings. The e360 Business Operating System picks up when you can't. It answers, books the job on your calendar, and follows up so leads don't go cold. We set it all up for you.

Hear it take a real call. No form, no sales pitch.

WHAT E360 DOES

From first ring to five stars

Answers

Books

Follows up

Asks for reviews

Keeps it in one place

Call our demo line and hear it answer like your front desk.

Here's What Happens When a Customer Calls

Say you run a painting company. It's a Tuesday afternoon, and you're on a ladder with a brush in your hand.

2:40 PM

A homeowner calls for an estimate

Your phone rings, and nobody can grab it. The call forwards to your AI Digital Assistant. It answers in your company's name on the first try.

2:41 PM

It asks the questions you would

It gets the caller's name, address, and what they need painted. It checks that they're in your service area. It answers common questions from what we taught it about your business.

2:44 PM

The estimate goes on your calendar

It checks your calendar and books Thursday at 9 AM while the caller is still on the line. You and the homeowner both get a confirmation.

2:45 PM

You get the whole story

A call summary lands in your inbox, and the app alerts you to the new booking. You finish the wall and read it on your break.

The day before

The homeowner gets a reminder

A reminder goes out so the homeowner is home when you arrive. Fewer no-shows, fewer wasted trips.

After the job

A review request goes out

With Full e360, the homeowner gets a text and email asking for a review. Happy customers leave them while the job is still fresh.

In Invoca's 2026 data, only 52% of home-service callers reached a person. With e360, every caller gets an answer.

What e360 Handles for You

Our AI Digital Assistant plan covers every part without a label. Full e360 adds the rest.

01

It answers.

When you can't pick up, our AI Digital Assistant answers in your company's name, day or night. It works from a knowledge base we build about your services, prices (if you want them shared), and service area. Urgent calls transfer to your team right away. With Full e360, it also answers website chats, texts, and Facebook and Instagram messages.

02

It books.

It checks your calendar in real time and books the job before the caller hangs up. It works with Google Calendar and Outlook, and we can connect tools like Jobber, Housecall Pro, and ServiceTitan. You and your customer both get an email confirmation and reminder.

03

FULL E360

It follows up.

Miss a call, and the caller gets a text within seconds. Leads who aren't ready yet get follow-up texts and emails, so they don't drift to the next company. Customers get text reminders before each appointment. You can text anyone back from the app.

04

FULL E360

It asks for reviews.

After each job, your customer gets a review request by text and email. e360 watches Google, Yelp, Facebook, and other sites, and alerts you when a new review comes in. It can reply to reviews for you, too.

05

It keeps it in one place.

Every caller is saved as a contact, with call history, summaries, and booked jobs. Check it all from your phone with the mobile app. A dashboard shows how many calls came in and how each one went.

We Build It. You Run Your Business.

You don't need to learn new software or write a single script.

We handle

  • Building the knowledge base about your business
  • Writing call scripts in your tone
  • Setting up your new number and call forwarding
  • Connecting your calendar or scheduling app
  • Testing every call path before launch
  • Updates when your services or hours change

You handle

  • A short call to tell us about your business
  • Telling us what to say and what to skip
  • Taking urgent calls when they transfer
  • Showing up to the jobs it books

Setup is included in your first month. Most businesses are live in about two weeks.

What e360 Isn't

e360 doesn't bring in new leads. It makes sure the calls, texts, and messages you already get don't slip away. It won't run ads, build your website, or manage your Google Business Profile.

It also doesn't replace the scheduling app you already use. If you run Jobber, Housecall Pro, or ServiceTitan, we connect e360 to it so bookings land where you expect them.

Want more calls coming in? That's what Get Found is for. It's our local search add-on, and it works on its own or alongside e360.

HEAR IT FOR YOURSELF

Call the Demo Line Right Now

The fastest way to see how e360 works is to call it. Ask it a question, or try to book a job. Then book a 15-minute call, and we'll show you how it would work for your business.

No long-term contract. Cancel with 30 days' notice.